Delivery & Postage Charges
DISPATCH & DELIVERY TIMES:
Your order will be produced and dispatched within one working day from the time that we have all the information required from yourself for us to be able to produce the ordered items. This includes photographic images of a sufficient quality as deemed appropriate by us, plus other personalisation details.
Orders of multiple items will be sent in one package, so any delay caused whilst we are waiting for the required information, will be applied to the entire order.
Saturdays, Sundays and public Bank Holidays are not classed as working days.
Once orders have been dispatched, MOglie has no liability for the time taken for delivery. Orders are dispatched using Royal Mail’s 1st Class service, or myHermes courier service. Where myHermes is used, a tracking number will be provided to you by MOglie. Tracking updates and enquiries will need to be obtained by yourself directly from myHermes, they will not be provided by MOglie.
All C5 and C4 envelope sized parcels weighing less than 500g are sent by Royal Mail with 1st Class postage. All larger or heavier parcels are sent by myHermes courier service.
Delivery charges to within the United Kingdom are calculated at Checkout based on approximate weight.
101g – 200g £1.50
201g – 500g £1.95
>500g or parcels £2.95
Order over £25 FREE, regardless of weight.
For International Shipping, please email firstname.lastname@example.org for a quote prior to completing an order.
Occasionally from time to time we may split your order up into multiple deliveries. If we do this, we will notify you in advance. Any additional postage costs as a result of split delivery will be met by MOglie.